Feb 18: My reply.

Here are the steps I performed:

1) Open sample file.
2) Choose File -> New -> New Account.
3) Choose "Credit card."
4) Choose "Capital One bank."
5) Choose "Yes, I have special sign-in information for use with Money."
6) Enter user name and password that I use at Capital One.

Receive error: "The password or PIN you entered was wrong. Please try again."

Once I received that error, I went on to add the WoodGrove account.

1) Choose File -> New -> New Account.
2) Choose "Credit card."
3) Choose "WoodGrove Direct 1.02."
4) Choose "Yes, I have sign-in information."
5) Enter user name "pss123" and password "1234."

Two accounts show up on the next screen (the "Match accounts" screen):

WoodGrove Direct 1.02 Power CHECKING
Account Number: XXXXXX4567

WoodGrove Direct 1.02 Power CHECKING
Account Number: XXXXXX6543


6) For both, choose "This is a new account."
7) Choose "Last 60 days" when prompted "How many days of past transaction information do you want to include for your accounts?"
8) Choose "Every 24 hours" when prompted "After my account is set up, automatically update my information:"
9) Click Next.

The WoodGrove account information was successfully added and the past 60 days of transactions were downloaded to Money.


The Capital One account was not added and I received the same error I always get. The WoodGrove account was successfully added.