This is directly copied from the comment section of "Feb 23: My Reply." Thanks, Dan! It appears as though Microsoft is aware of the issue, but it is sort of out of their hands. We are really waiting for either Capital One to offer OFX services for its credit card-only members (note: it does work if you have a credit card and also bank with them) or Yodlee to provide a feed for Capital One credit card-only members.
I guess the only good news is that the problem has been officially recognized.
Dan said... I've got a more definitive answer from Microsoft on this issue. Looks to be Capital One's problem for the time being. From Microsoft:
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"We have recently determined what is exactly going on with Capital One customers that only have credit cards, as it became a known issue. Unfortunately as of right now the only way customers like you can get your accounts updated at the present time is by signing into the Capital One Credit Card site and downloading the web statement and importing it into Money, as I you mentioned.
Capital One has an OFX service within Money, listed as Capital One Bank, like you said, that is available for customers that have either just bank accounts or both bank accounts and credit cards which is why this Bank name is available on both the bank and credit card list of FI choices. In other words only Capital One customers that have both bank accounts and credit cards which are enabled for Online Services within Money can get downloads into Money for their credit cards. Credit card only customers cannot use this bank name to get their account downloads.
Capital One has chosen not to support credit card only customers in their OFX feed. Money and MSN Money used to have a FI name of Capital One which was a Yodlee feed for credit card only customers. However due to changes on the Capital One’s website, we needed to remove this bank for now. The Money Group is working with Yodlee to hopefully get this Financial Institution, Capital One, supported again at which time it will re-appear on the Bank or Brokerage list for credit cards."
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So it looks like we're either waiting for Yodlee to rebuild a feed for Capital One's new interface, or we're waiting on Capital One to offer an OFX feed to non-banking customers.
7 comments:
Since a bank account is required to use Capital One's OFX services, do you think opening a savings account with $1 would do the trick? There's no annual fee and can be done online. Has anybody tried this yet?
Has anyone been able to access their credit card info if they have a bank account with Capital One? I have an MMA account with them which i can automatically download statements for in Money, but i still don't get the credit card statements. What needs to be done to get the credit card info if we already have a savings account with them?
Just found the same problem; I presume that nothing much has changed over the past 6 months...
I disagree with the statements that claim using money would work with the credit cards, but only for customers that have both banking and credit card accounts. I have both, but only the checking account updates automatically from within Money. To update CC transactions, I still have to go online to the CC-specific site and download an OFX file.
Hi, as of 2009-07-14 this seems to still be the case. More's the pity.
Ethan
As of 9/13/2009, Capital One Bank is still unlisted when trying to add a credit card to Money.
Hi, this seems to still be the case. More's the pity.
www.onecreditcards.blogspot.com
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